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Terms & Conditions

Shipping & Delivery

We usually ship everything vis Royal Mail signed for, Turn around can be 2 days – 7 days. We sometimes send items in parcels / large letter. Please allow 5 – 10 days for delivery within the UK.

What can I do if my order does not arrive?

If you have not received your package within ten days, then please contact our store on 01592 504548 or email us at

What are the payment options?

Print it Stitch it accepts:

  • Paypal
  • BACS Transfer
  • Cheque
  • Card over the phone

We will start production on your order once payment has cleared.
If there should be any problem please contact our customer service.
Tel: 01594 504548 – Mon-Sat from 11am – 5pm except public holidays, these can be found here

Not happy with your desired product?

If there should be any problem please contact our customer service.
Tel: 01594 504548 – Mon-Sat from 11am – 5pm except public holidays, these can be found here

Each product we make is fully customised for you, returns are not excepted, if the product is damaged or defective (e.g. due to a printing error) you can of course return the products. For this we kindly ask you to get in contact with our Customer Service Team on 01592 504548.

UK law on returning goods and refunds can be found here

A photo will help us with the internal quality control.

To Avoid issues and dissapointment

  1. Take a look at the size chart that is below each garment, before chosing the correct size for your order.
  2. Check the confirmation of the order (billing and delivery address, article, quantity and size, ….etc.).
  3. For bulk order we would recommend that you order one proof of print. If you pass a follow-up order we will gladly offset the fee with your next order.
  4. To produce your desired order, please allow enough time for production and delivery. Due to the fact that we do not only grab the article of the shelf we have to fully manufacture it.
  5. If you should need your order quickly, then you can always order through our Express Service, please call to add Express Service.

How should I wash a my Print it Stitch it garment?
In order to get the best out of your clothing/item please care for it as follows:

  • Wash before use
  • Wash at 30° C
  • Do not use liquid detergents
  • Do not bleach
  • Do not tumble dry
  • Do not dry clean
  • Do not iron on a high heat
  • Do not use fabric softener
  • Wash inside out

We cannot gaurentee prints which have not been properly cared for.

Print it Stitch it, 235 High Street, Kirkcaldy, Fife, KY1 1JF